Yesterday I wrote a blog about disability services but thinking about it again, the thrust really does apply to all business. Traditional benchmarking quality against your competition limits your outcomes. We should always aim to give the customer the best possible experience, not just a better experience than they can get elsewhere. We keep sayingContinue reading “Be better than that…”
Category Archives: Business
Growing The New Wave
How we can grow and develop our social sector A white paper from The Optimistic Cynic End Fragmentation We need genuine collaboration towards shared goals. Organisational interests need to take a back seat in our drive to achieve these goals. We need to look for partners outside of our specific sector to broaden ourContinue reading “Growing The New Wave”
