We do make a difference….

Thanks to the great folks at Impact Hub Waikato for sharing this quote in their newsletter. We do need to remind ourselves that the little things do matter… “You make an impact in the world around you every single day. Whether it’s how you treat the tired grocery worker or how you react to the rushed personContinue reading “We do make a difference….”

Reconsidering scalability in the not-for-profit-sector

I wrote this over six years ago and it still rings true today. Growing the new wave It was interesting to reconsider the point I made about scalability and infrastructure: “There is a place for mergers and joint ventures. We need to look past our own brands and ‘local solutions’ if we wish to makeContinue reading “Reconsidering scalability in the not-for-profit-sector”

Vulnerability is not limited by ethnicity

*** Trigger alert warning. If this post seems like I’m challenging you, rest assured that I am definitely doing that. With all of the current ‘noise’ about prioritising Maori and Pacifika health interventions, I thought I’d add my two cents worth – and as usual, it’s slightly off the main thread. Firstly let me justContinue reading “Vulnerability is not limited by ethnicity”

Why do you want to be redundant?

Before leadership was such a buzz word, I attended a first level supervisory course that left a piece of advice forever embedded in my brain. Your key job as a manager is to make yourself redundant. This pearl may date back to the ‘80s but it’s still a key fundamental for leadership. It’s about buildingContinue reading “Why do you want to be redundant?”

Those magic words

Having been head down for 12 months, I’ve missed networking (drinking coffee) with a range of people. I’m slowly getting back into it and realise how much I’ve missed hearing people say “thanks, I’ve never thought about that” or “wow that’s a different way to look at it, thanks”. I really do love sharing randomContinue reading “Those magic words”

If they act for you, they are you.

A lot is said about values and how important they are to your brand. They guide your actions and tell those you interact with, including of course your customers, the behaviour they can expect from you. We all know how important it can be to stand by what we say and often it can beContinue reading “If they act for you, they are you.”