Coffee and a chat is a great foundation for discovery and learning. A gentle 30 minute walk on a clear frosty morning makes to doubly so.
Yesterday I had the pleasure of meeting a small business owner and finding out more about her enterprise. What I loved was how simple it was and yet it ticked all the boxes.
Clearly identified customer base – one that genuinely needs the service being offered. Building a business to solve a customer’s problem…. business 101. Bonus points for the fact it is helping the community.
Fully understood her cost structure, and focused on what was profitable. Not growth for growths sake.
Listening to her, she clearly cared for her team but at the same time, you could tell there were expectations on output (quality and quantity). Call me old fashioned but isn’t this how it’s meant to be?
Talking of her team, she cleverly built the working day around school hours. There is a big pool of very talented people who are at home with kids. Tapping into this resource is smart business – and again helps out our community.
Yesterday was a day when chatting over coffee filled my cup.Activate to view larger image,
The Optimistic Cynic 